Privacy Policy

1. Introduction

At CompassCom® (“we,” “us,” or “our”), your privacy is a top priority. We are a geospatial services company dedicated to safeguarding the personal information of our clients, users, and website visitors. This Privacy Policy explains how we collect, use, store, and share information when you interact with our website, utilize our services, or otherwise engage with us.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

Name, email address, phone number, and organization details

Billing and payment information (if applicable)

Any additional information you voluntarily provide via contact forms, email, or consultations

B. Geospatial Data

Location-based data, such as GPS coordinates, mapping layers, or remote sensing data, either provided by clients or collected on their behalf

Metadata associated with geospatial datasets

Public or proprietary GIS data used in the course of delivering services

C. Usage Information

IP address, browser type, device details, and website interactions, collected via cookies and analytics tools

3. How We Use Your Information

We use your information to:

Provide, maintain, and improve our geospatial services and software solutions

Communicate with you regarding projects, service updates, technical support, or administrative matters

Process transactions and manage billing

Monitor website traffic and enhance user experience

Fulfill legal or regulatory obligations

4. Sharing of Information

We do not sell or rent your personal information. We may share your information only under the following circumstances:

With trusted third-party service providers (e.g., cloud storage providers, analytics platforms, payment processors) who support our business operations under strict confidentiality obligations

When required by law, legal process, or governmental request

To protect the safety, rights, or property of CompassCom, our clients, users, or the public

5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your data against loss, misuse, and unauthorized access. While we strive to secure your information, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location and applicable data protection laws, you may have rights to:

Access, correct, or delete personal information we hold about you

Object to or restrict our processing of your data

Withdraw consent where consent is the basis of processing

Lodge a complaint with a data protection authority

Lodge a complaint with a data protection authority

To exercise your rights or update your information, please contact us using the details provided below.

7. Data Retention

We retain personal and geospatial data only as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, contractual, or regulatory obligations. When no longer needed, data is securely deleted or anonymized.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13 (or equivalent age in your jurisdiction), and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected such information, we will take appropriate steps to delete it.